Shipping

SHIPPING INFORMATION

To ensure you get your purchase (coffee and/or accessories) as soon as possible, we can ship out almost all orders within 36hrs of payment from Monday to Friday.

• We use Bpost and UPS postal services to ship your orders to following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Poland, Portugal, Romania, the Czech Republic, the Netherlands, the United Kingdom, Slovakia, Slovenia and Sweden.
• If you order before 12am, we will try to ship your products the same day.
• Please allow up to 4 days, after receiving your payment, for your orders to ship via Bpost or UPS
• You will be sent a tracking number when your order has been shipped with Bpost or UPS, please allow up to 12 hours for tracking information to be updated.
• Once your order leaves Belga & Co, it is out of our control. For questions and concerns about shipping, please contact Bpost or UPS.
• Shipping fees are non-refundable.
  
  
  

EASY RETURNS & EXCHANGES

If you have any questions concerning your purchased items please contact us at hello@belgacoffee.com,  orders@belgacoffee.com

• Returns and exchanges will be accepted within 15 days of purchase.
• Your account will be refunded within 3–5 days of receipt of your item(s).
• All returned packages should be insured.
• We will not accept any items that have been used or damaged by the purchaser.
• We do not reimburse shipping costs.
• Returns are out of our control until they arrive at our main office in Antwerp.